Last updated: November 27, 2025

This Privacy Policy explains how Whitelabel AI Corporation and its UK subsidiary Polyloop LTD (“Whitelabel,” “Fi,” “we,” “us”) collect, use, share, and protect your personal data when you use the Fi Bereavement App.

We are committed to safeguarding your privacy, meeting the standards of the UK General Data Protection Regulation (UK GDPR), and never selling or exploiting your personal or emotional support data.

1. Who We Are

The Fi App is operated by:

Polyloop LTD (UK Data Controller)

16 Pound Road, East Peckham, Tonbridge, Kent, TN12 5BE

ICO Registration No: [to be added]

Email: [email protected]

Polyloop LTD is a UK-based subsidiary of Whitelabel AI Corporation (USA), responsible for data protection and legal compliance in the UK.

2. What Data We Collect

We collect limited data to provide emotional support, improve service performance, and collaborate with hospice partners. This may include:

Personal Information

• Name, email address, or phone number (if provided)
• Subscription status and account preferences
• Hospice affiliation (if applicable)

Emotional Support and Chat Data

• Messages you submit in the Fi App